Privacy Policy

At Industrial Iron Works Inc ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our services or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• • Request a quote or consultation
• • Contact us via phone, email, or contact form
• • Enter into a service agreement with us
• • Subscribe to our newsletter or updates
• • Provide feedback or reviews

This information may include:

• • Name and contact information (address, email, phone number)
• • Property information and project details
• • Payment and billing information
• • Project photographs and documentation
• • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• • IP address and browser type
• • Operating system and device information
• • Pages visited and time spent on pages
• • Referring website or source
• • Geographic location (general area)

2. How We Use Your Information

We use the information we collect to:

• • Provide quotes, estimates, and consultations
• • Deliver our demolition, construction, and fabrication services
• • Process payments and manage billing
• • Communicate about projects, appointments, and service updates
• • Respond to inquiries and provide customer support
• • Send marketing communications (with your consent)
• • Improve our services and website experience
• • Comply with legal obligations and protect our rights
• • Maintain records and documentation for insurance and safety purposes

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who assist us with business operations, such as payment processing, scheduling software, email services, and website hosting. These providers are contractually obligated to protect your information.

Business Partners

Subcontractors, suppliers, and other professionals involved in completing your project. We only share information necessary for project completion.

Legal Requirements

Government agencies, regulators, or law enforcement when required by law, court order, or to protect our legal rights and safety.

Insurance Providers

Our insurance carriers for claims processing, liability coverage, and workers' compensation purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

You can control cookie settings through your browser preferences. Note that disabling cookies may limit some website functionality.

We may use analytics services like Google Analytics to understand how visitors interact with our website. These services may collect information such as page views, time spent on site, and referring sources.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• • Secure data storage and encryption
• • Limited access to personal information on a need-to-know basis
• • Regular security assessments and updates
• • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for several years for warranty, liability, and regulatory compliance purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal retention requirements)
• • Opt-out: Unsubscribe from marketing communications at any time
• • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• • Right to know what personal information is collected, used, and shared
• • Right to delete personal information (subject to exceptions)
• • Right to opt-out of the sale of personal information (we do not sell personal information)
• • Right to non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: